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Mission, Vision, Values PDF Print E-mail

 

Our raison d’être, our goal, is clearly defined in the origin our company. To offer products which provide health and wellness to our consumers by carrying out thorough checks in the selection and processing of the raw materials we use.

Our long-term future goal as a company is to pursue our commitment to provide quality and to forge ahead as leaders in the sector.
 


Constantly backed up by the values which have always been our hallmark: corporate responsibility, quality products, safety in processing, a guarantee for our clients, and research and innovation to face future challenges, all within an environment of viability and sustainable growth which offers well-being to our staff, clients, collaborators and suppliers.

Our corporate values have been firmly established since the company was born. These values spring from the very nature of the mountain origins of the people who originally formed part and still form part of LABORATORIOS SANOR.

Trust.
Nearly 80 years is a long time. Over this time millions of families have placed their health and well-being in the hands of our products. This has been a spur for us and has meant an obligation to continue working to constantly improve and enhance the trust placed in our company and what it represents.
Quality.

Based on the professional approach and commitment of those of us who make up the staff of LABORATORIOS SANOR, not forgetting the major investments in quality control, research and technical resources.

Ethics and the Human Element.
Personal development is based on the right to enjoy a dignified standard of living. We feel that everybody involved in the organisation, from producers all over the world to those involved in production at the company’s headquarters, must enjoy their rights and comply with existing legislation (minimum working age, minimum salaries, education, maternity rights, health and safety...). In short, a structure comprising people who are motivated, who show initiative and who identify with the company.

Social Commitment.
The values that set us apart are reflected directly both in the activities we sponsor as well as in our cooperation with social and environmental Non-Government Organisations.

LABORATORIOS SANOR is both a sound and a modern business project, ever-growing thanks to the trust placed in us by consumers and by the staff who work in the company. For this reason we feel that we must make a daily social commitment: to perform to the best of our ability, to invest in improving products and facilities, to create jobs and to play a role in society, education, science, culture and the environment.
 

 

Mission, Vision, Values

Our raison d’être, our goal, is clearly defined in the origin our company. To offer products which provide health and wellness to our consumers by carrying out thorough checks in the selection and processing of the raw materials we use.

Our long-term future goal as a company is to pursue our commitment to provide quality and to forge ahead as leaders in the sector.

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Organisation

LABORATORIOS SANOR is today one of the leading Spanish firms in the sector by turnover and market share. It has what is arguably the best and most well-known brand name in the infusion and herbal tea sector (SUSARÓN), which gives us our position as a leader.

All of this has been made possible thanks to the development of a corporate and personnel structure headed by the General Director who is involved in the day-to-day running of the firm together with the other managerial departments.

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Distribution channels

Strengthening our desire to develop a major company, in 1969 we began to distribute our first products overseas, SUSARÓN Infusiones y SUSARÓN Tisanas (SUSARÓN Infusions and SUSARÓN Herbal teas), and in 2008 our products were sold in 25 countries spread over the five continents.

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R+D

LABORATORIOS SANOR devotes 5% of its turnover every year to the R+D department, where research and analysis of the various herbs and their varieties are constantly being carried out to create new products in the health sector. These come from many different places, ranging from the jungles of South East Asia to the slopes of the Andes in South America.

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Guarantee and Quality

Every one of the processes used by LABORATORIOS SANOR complies with current Food Safety Legislation in each of the countries where our products are sold, and employs the latest Quality Control Systems, as well as implementing a modern traceability system for all products, developed specifically for our company by  ITCL (the Castilla y León Technology Institute).

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RSC and Ethics

More than merely seeking to make a profit, our Corporate Social Responsibility and social commitment mean we must act responsibly for our common future, a future of which we form part as a member of society. We are aware that we can do most for society by contributing to its financial prosperity, creating job opportunities, investing capital. In short, through our day-to-day work, the company is having a profound and positive impact on society, based on a respect towards the principles of sustainable development which we undertake as a commitment.

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